Terms of service

Terms of Service

1. Overview

This website is operated by Studio Twinswa, a Norwegian-based business specializing in art prints, home goods, and design services. By using our website or purchasing our products, you agree to be bound by these Terms of Service.

2. Acceptance of Terms

By accessing or using any part of our site, you agree to comply with these Terms of Service. If you do not agree, please do not use our site.

3. Changes to Terms

We may update these Terms of Service at any time. Changes will be posted on this page, and your continued use of the site signifies your acceptance of the updated terms.

4. Products and Services

  • Physical Products: Our art prints and home goods are carefully crafted and designed to bring joy to your space.
  • Digital Products: We offer a variety of digital content, including downloadable art files and printable resources, allowing you to enjoy our designs in a convenient and versatile format.

5. Shipping and Returns

  • Physical Products: We ship our products worldwide. Shipping times and costs are calculated at checkout. For returns and exchanges, please refer to our Refund Policy.
  • Digital Products: Digital content is delivered instantly via download link. Once the download is initiated, there are no refunds or exchanges.

6. Payment and Billing

We accept major credit cards and debit cards for payment. All prices are listed in your local currency. We reserve the right to adjust pricing at any time.

7. Refunds and Exchanges

  • Physical Products: We offer refunds or exchanges for physical products within [number] days of purchase. Please refer to our Refund Policy for detailed instructions.
  • Digital Products: Due to the nature of digital content, we do not offer refunds or exchanges for digital purchases.

8. Intellectual Property

All content on this website, including artwork, design, and text, is owned by Studio Twinswa and protected by intellectual property laws. Unauthorized use is prohibited.

9. User Conduct

You agree not to engage in any activity that may disrupt or harm our website or services. This includes transmitting harmful code, spamming, or violating any local or international laws.

10. Limitation of Liability

Studio Twinswa is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services. This includes, but is not limited to, errors in pricing, product descriptions, or service availability.  

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Norway and the European Economic Area (EEA).

12. Contact Information

For any questions or concerns, please contact us at:

  • Email: info@studiotwinswa.com
  • Address: Industrigata 53b, 0357 Oslo, NORWAY
  • Trade name: Betina Swanstrøm
  • Company name: Studio Twinswa
  • Business Registration Number: 933747670
  • VAT Number: 933747670MVA